Employee FAQ

Where are you located?

Liberty Staffing Services has 6 office locations across Southern Ontario. We have an office in Cambridge, Guelph, Kitchener, London, Stratford, and Woodstock. You may find our addresses here. We provide staff to businesses within these areas.

What are your hours of operation?

Monday to Friday, from 8am to 5pm.

I need to get in touch with you, but I am unable to do so during your hours of operation. What should I do?

All of our offices have voicemail. Please leave us a message with your name, contact information, and inquiry and we will get back to you as soon as we can.

How do I register?

All applicants are required to come in to one of our office locations to register

You can begin the registration process online. If you register online, you will need to come in at a later date to complete the application process in person at one of our office locations.

When can I register?

Anytime Monday to Friday between 8am and 3pm. Please call a Liberty Staffing branch nearest you to schedule an interview appointment.

Is there a fee to register?

No, registration is free.

How long does the registration process take?

Typically, registration takes about an hour.

What do I need to bring when I come in to register?

You will need:

• A piece of photo I.D.
• Proof of your Social Insurance Number (SIN)

How can I send my resume to you?

You can send your resume through email or fax. You may also bring in a physical copy of your resume to our office.

To gather our email and fax information, please contact an office most convenient for you.

Please note that we cannot send you out to work until you have completed the registration process.

Can I refer a friend to your agency?

Of course! We love referrals. Liberty Staffing offers a referral program. Refer a friend to our business and you could be eligible to receive a $100 reward. The referred individual must work a minimum of 200 hours in order for you to be considered for the promotion.

Do you accept work permits?

Yes, Liberty Staffing accepts work permits.

Do you pay in cash?

No. Liberty Staffing Services does not pay employees out in cash. This is illegal. We offer direct deposit or cheque.

How will I be paid?

Liberty Staffing offers direct deposit or cheque. Employees are paid out on a weekly basis, starting the week after you work. Paycheques are available for pickup on Fridays.

If you have chosen to be paid by cheque, you will be required to show a piece of photo I.D. when you come in to collect your paycheque.

When will I be paid?

Our employees are paid out on a weekly basis (Fridays).

How can I set up direct deposit?

You can bring in a void cheque, or other banking information, to our office.

How much money will I make?

Salary/wages are dependent on the position, your previous work experience, and the required skill level for the job. If the position pays minimum wage, your pay will depend on what the current minimum wage is in Ontario.

Do you only offer temporary positions?

Liberty Staffing Services offers temporary, temporary-to-permanent, and permanent employment opportunities.

What kind of jobs do you offer?

We offer a variety of positions. Everything from industrial, warehouse, and office opportunities. Here are a few of the positions we offer:

• Accounts Payable
• Accounts Receivable
• Administrative Assistants
• Assemblers
• Brake Press Operators
• Customer Service Representatives
• Clerical Assistants
• Data Entry Clerks
• Dock Workers
• Electronic Assemblers
• Food Processors
• Forklift Operators
• General Labourers
• Inventory Clerks
• Logistics Coordinators
• Machine Operators
• Packagers
• Press Operators
• Receivers
• Receptionists
• Secretaries
• Shippers
• Solderers
• Stock Personnel
• Telecommunication Representatives
• Welders

Do you pay overtime?

Yes. We pay overtime after 44 hours.

Will I receive benefits?

Health/medical and other lucrative benefits are dependent on the position and client.

What shift times do you have available?

Days, afternoons, nights, weekdays, and weekends. It all depends on what our clients are looking for. We will work with your schedule.

Do I need to have previous work experience to work with your agency?

Liberty Staffing Services offers many job opportunities that do not require previous experience. Everyone is welcome to apply to our agency.

Do I need safety boots/shoes to find a job at your agency?

It all depends on the position. CSA approved safety boots or safety shoes are required for industrial and warehouse positions. There may be some office positions which require safety boots/shoes as well. We will notify you if you need to purchase safety boots/shoes before we assign you for the position. Your safety is our first priority.

I don’t have access to a car. Can you still find me a job?

Yes. Many of our employment opportunities are accessible by bus.

Do I need to complete a Criminal Record Check to be offered work?

Some of our employment opportunities require a Criminal Record Check to be completed, at the expense of the employee.

Once I register with you, how soon can I find employment?

Unfortunately we cannot guarantee work for everyone. However, we’ve offered some people employment right after they’ve completed the registration process. Apply today and start working immediately!

Will I be required to work on weekends?

This depends on what our clients are looking for. We will work with your schedule and our clients’ requirements.

Can you offer me a job, or send me information for a job assignment, through text?

Yes! Feel free to text us anytime and we will get back to you as soon as possible.

Can I take a paid vacation?

Liberty Staffing Services gives 4% vacation pay, paid out weekly or accumulated.

I’ve registered with Liberty Staffing. What are the next steps?

We will be calling you to offer jobs. We encourage you to call us on a weekly basis to let us know that you are still actively seeking employment.

What should I do if I can’t make it to a work assignment?

If you cannot make it into work, please contact Liberty Staffing Services as soon as possible.

What happens if I don’t like the job that I’m placed at?

At Liberty Staffing Services, our goal is to make both our employees and clients happy. If you are unhappy at the job that you are placed at, we will do everything we can to find work that is more suitable. Our goal is to find the right job for you.

I’ve been hired on permanently with a company. How does that work?

Congratulations! That’s great to hear. This means that you will be put on the company’s payroll and taken off of Liberty Staffing’s payroll. We will be in touch with your employer regarding next steps.

What is your smoking policy?

By law, you cannot smoke or hold lighted tobacco in any enclosed workplace in Ontario.

All companies have different policies regarding smoking, smoke breaks, and designated outdoor areas to smoke. Please check with your supervisor and a Liberty Staffing representative to ensure that you are aware of any policies regarding smoking, and that you abide by them.

Information on cannabis in the workplace.

Please be reminded of the following impairment policy in light of the legalization of marijuana on October 17 2018. Consuming recreational cannabis in the workplace is illegal and will continue to be after legalization on October 17 2018. Impairment that may pose a risk of safety or injury to any person in the workplace is not acceptable or tolerated by Liberty Staffing Services. Impairment can be caused by any number of substances including: drugs, alcohol, prescription drugs, health issues, and fatigue.

We do not permit any employee to remain at any workplace while they are impaired in any fashion that could risk safety at the worksite. Impairment is something we take very seriously. If you are found to be impaired at work, disciplinary action will be taken and can result in termination.

For more information, please visit the Government of Canada's website with information on impairment and cannabis in the workplace.