5 Benefits of Using Temporary Staffing During Your Busy Season

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By Lisa Hutchinson

Topics: Staffing Services


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5-Benefits-of-Using-Temporary-Staffing-During-Your-Busy-Season--1.jpgSummer is over and the holidays are just around the corner. For many companies, like retailers, this is peak season. Shoppers loosen their purse strings and spend like there’s no tomorrow. This seasonal increase in demand is a great opportunity for you to boost your bottom line.

Unfortunately, an increase in demand also means a strain on resources, additional stress, and pressure to meet targets and keep customers happy.

Using temp workers is a great way to cope with the pressures of the peak season in your industry.

Here are some of the benefits of using temporary staffing that you’ll enjoy.

1. Optimal Staff Levels

Temps workers fill in when there’s a need. You can have 10 temp workers during the week and 20 during the weekend when there’s a rush—whatever you need. One of the benefits of using temporary staffing is that you will be able to maintain optimal staff levels at all times, no matter how much your staffing needs fluctuate.

You won’t be understaffed and struggling to survive the day and you’ll never be overstaffed and wasting money on payroll. When you hire temps, you won’t have to worry about layoffs after your busy season is over—or about keeping staff around that you no longer need. The flexibility of temp staffing can meet your staffing needs, whatever they may be.

2. Better Customer Service

Your customers are the lifeblood of your business. You want to keep them happy. But that can be difficult to do when you’re understaffed. When all of your employees are already busy with customers, others might feel neglected, might grow impatient, and might leave. The same is true if you have long, slow lines at the register.

Customers might get frustrated and move on to a competitor.

Customer service is critical to your organization. Using temp workers can ensure that all customers’ needs are well taken care of. No one will be neglected due to understaffing. Customer service will remain effective and customer satisfaction will rise as a result.

3. Reduced Stress on Employees

If you make your employees work back-to-back shifts, work overtime, work nights and weekends, and take on huge workloads, they’ll get burned out. Morale will get pretty low. Your employees won’t be happy, enthusiastic, or motivated. They might even start to look for work elsewhere, without all of the pressure.

Your employees will appreciate having additional support to handle the increase in demand. Temp workers can take a load off of your permanent workforce, ensuring that morale and productivity remain high.

4. No Overtime

Being forced to pay overtime to have the staff levels that you need can get expensive very quickly. And it can eat into the profits that you’re making due to your peak season. It can also take its toll on your employees, who then have less time to spend at home. Sometimes, paying overtime is better than increasing your payroll costs to hire more employees. But there’s an even better option.

One of the benefits of using temporary staffing during your busy season is that you can hire qualified and skilled workers who can maintain productivity, but at a lower cost than overtime. Since the temp staffing firm will be the temp’s actual employer, you won’t have to increase yourheadcount to employ more workers during your peak season.

5. Increase Profits

One of the top benefits of using temporary staffing is being able to increase your profits. When you don’t have to pay overtime or pay to hire, onboard, train, and keep new permanent employees, you save on costs. When you get to unburden your current workforce, you enhance productivity and reduce turnover, which increases profits. And when you have the staffing levels you need to maintain customer service and take on any new business opportunity that comes up, you profit by keeping existing clients and gaining new business.

To hire temporary staff during your busy season, contact Liberty Staffing.

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Lisa Hutchinson

I started with Liberty Staffing in 2004 as the Regional Business Manager of the London office. I have over 20 years of experience in the customer service and retail sectors, as well as leadership experience including Store Management, People Development and Recruiting. In 2016, our London location moved to a larger office in order to accommodate growth of our business, which included adding a Clerical Division.

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